SERVICE DESK/OPERATIONS ENGINEER

Based in Swindon
Salary up to £25k
Permanent

We have an exciting opportunity with a well established company in Wiltshire who are looking for someone with exceptional customer service skills who can explain technical concepts simply and concisely, you will be focused and self-motivated with a keen attention to detail

Required skills and experience

• MS Windows Servers 2016 and 2019 Administration

• MS Windows 10 Desktop Support

• MS Office 365

• AD and Server Administration

• Strong troubleshooting and fault-finding skills

• Excellent Customer Services Experience / Telephone manner

• Microsoft Certification (MCP), ITIL accreditation or another recognised IT certification would be advantageous

Key Skills:

• Motivated and always dedicated to providing excellent levels of customer satisfaction

• Exceptional communication and interpersonal skills, confident managing expectations

• Ability to adapt to a high pressure, fast paced environment

• Well organised and focused

• Willingness to learn and progress career

• Team Player