SERVICE DESK/OPERATIONS ENGINEER

Based in Swindon
Salary up to £25k
Permanent

We have an exciting opportunity with a well established company in Wiltshire who are looking for someone with exceptional customer service skills who can explain technical concepts simply and concisely, you will be focused and self-motivated with a keen attention to detail

 

Required skills and experience

  • MS Windows Servers 2016 and 2019 Administration

  • MS Windows 10 Desktop Support

  • MS Office 365

  • AD and Server Administration

  • Strong troubleshooting and fault-finding skills

  • Excellent Customer Services Experience / Telephone manner

  • Microsoft Certification (MCP), ITIL accreditation or another recognised IT certification would be advantageous

 

Key Skills:

  • Motivated and always dedicated to providing excellent levels of customer satisfaction

  • Exceptional communication and interpersonal skills, confident managing expectations

  • Ability to adapt to a high pressure, fast paced environment

  • Well organised and focused

  • Willingness to learn and progress career

  • Team Player

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