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Based in Rochester, Kent
Salary DOE

Due to our client's growth, they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required.


  • Detailed knowledge of Microsoft Windows Desktop and Server

  • Experience of supporting Microsoft 365

  • Networking knowledge and experience

  • Full clean UK driving licence (for manual vehicle) 

  • Candidate must pass DBS check


Nice to have:

  • Microsoft Professional Certification

  • Experience of deploying and managing Azure solutions

  • WatchGuard certification and experience

  • Experience of ConnectWise

  • Experience supporting Apple Macs

  • Create and manage scripts using PowerShell and Automate RMM tool

  • Management of hosted services for Web, Email and SQL databases


Personal Attributes:

  • Good team player

  • Passionate about IT

  • Positive and enthusiastic

  • Willingness to continuously learn and progress

  • Can communicate confidently

  • Professional and dependable

  • Able to work well under pressure and multi-task



  • Fun working environment and culture

  • Flexi-Fridays - remote working on Fridays

  • 22 days per year holiday (plus bank holidays)

  • Pension after 3 months

  • Free lunch & snacks provided everyday with fortnightly team takeouts

  • Quarterly company paid events

  • Paid training & examinations

  • Fast career advancement with clearly-defined progression paths

  • LinkedIn Learning account

  • Perkbox employee benefits programme

  • Free parking on-site

Apply Now


Send us a bit of information about yourself, and some key information that you believe will be of benefit to your application, and we'll get back in touch with you!

Apply Now
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