Our client is Europe's largest privately-owned IT business, who help clients succeed through IT transformation and exceptional customer experiences. They are a business where innovation is greater as we combine unique ideas, people and disciplines. They are a global company that is passionate about IT and where we look to simplify the complex.

 

Key Responsibilities

• Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs

• Work efficiently and proactively to deliver IT support services to a wide portfolio of customers

• Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner

• Become a trusted adviser to the customer across a range of technical areas

 

Key Skills / Experience

• Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.

• Pride yourself on delivering the highest quality service to the customer.

• Relish the prospect of the opportunities to train in new technologies and services

• Possess excellent customer service skills.

• Have strong communications skills and be a strong team player

• Hold a full UK Driving Licence

• As you will be sometimes working alongside colleagues in the UK Public Sector, you will be required to undertake Security Clearance