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IT FIELD SUPPORT ENGINEER

Based in Bristol
Competitive Starting Salary + Vehicle + Large Company Benefits
Permanent

Our client is looking for Field Engineers to bring on board to join them being one of the largest IT Companies within Europe. As a Field Engineer, you will be required to carry out support at a range of customer sites and work with different engineers to ensure resolution of issues.

Key Responsibilities

  • Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs

  • Work efficiently and proactively to deliver IT support services to a wide portfolio of customers

  • Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner

  • Opportunity to become a trusted adviser to the customer across a range of technical areas

Key Skills / Experience

  • Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.

  • Pride yourself on delivering the highest quality service to the customer.

  • Relish the prospect of the opportunities to train in new technologies and services

  • Possess excellent customer service skills.

  • Have strong communications skills and be a strong team player

  • Hold a full UK Driving Licence

As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance

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Send us a bit of information about yourself, and some key information that you believe will be of benefit to your application, and we'll get back in touch with you!

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