Salary: £30–35k (DOE)
Holiday: 30 days
Type: Full-time, permanent

We are working with a well-established and forward-thinking accountancy practice based in Coventry, supporting a diverse client base including SMEs and international businesses. The firm operates within a fully digital, cloud-based environment and places a strong emphasis on quality, communication, and collaborative working.

Our client is seeking an experienced Client Account Manager to join their growing team. This is a hands-on position offering responsibility for managing a portfolio of clients while working closely with both junior staff and senior leadership.

Role Overview

• Manage a portfolio of clients (limited companies and sole traders, including dentists)

• Act as the main day-to-day point of contact for clients

• Work within a pod structure (4–5 people), reporting to a senior manager

• Review and oversee bookkeeping work

• Prepare VAT returns, statutory accounts, and tax returns

• Assist with and prepare management accounts and financial reporting

• Ensure all client deadlines are met and work is delivered to a high standard

• Liaise with internal team members to manage workflow and resolve queries

• Support and develop junior members of the team

• Contribute to tax planning and advisory work where appropriate

Systems

• Xero (regular, hands-on use required)

• Dext

• Accounts preparation software

• Fully cloud-based / paperless environment

• TaxCalc

Candidate Requirements

• Approximately 5 years’ experience within an accountancy practice

• ACA / ACCA qualified, part-qualified, or QBE

• Confident, day-to-day user of Xero (not just exposure)

• Strong experience with cloud-based accounting tools

• Excellent written and verbal English (essential for client communication)

• Ability to review work, provide guidance, and support junior staff

• Highly organised with the ability to manage multiple deadlines

Key Behaviours

• Takes ownership of work and sees tasks through to completion

• Open to feedback and direction

• Communicates clearly with both clients and colleagues

• Comfortable working in a fully digital environment