Based in York
Salary £30k - £35k
Broad range of skills and knowledge including server technologies, networking, virtualisation, firewalls and security technologies.
Minimum 3 years’ experience in a 2nd/3rd line/consultancy role
Some exposure to mobility management technologies
To act as a Technical Specialist in mobility technologies, providing advice, design, delivery and support to customers and our hosted and managed services.
To carry out a varied selection of duties including, but not limited to:
Technical consultancy and implementation work, on customer sites, for managed services and for hosted services.
Assisting Sales staff in identifying and qualifying opportunities.
Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required.
Technical scoping of customer requirements.
Creating high and low level technical documentation for customer consultancy engagements.
3rd line technical support for relevant services.
Provide in-house solution and product training to staff.
Skills / Experience Required:
Knowledge in a broad range of technologies including server technologies, networking, virtualisation, firewalls and security technologies.
Experience of mobility management technologies
Minimum 3 years’ experience in a 2nd/3rdline/consultancy role
Ability to understand complex technical concepts
Ability to learn and absorb new skills and technologies
Strong customer facing skills
Excellent communication skills both written and verbal
Able to create high quality technical documentation
Data Centre Virtualisation
IT Security products
Any vendor qualifications would be advantageous
‘Hands on’ approach and a willingness to learn
Enthusiastic and motivated
Ability to prioritise
Attention to detail
Able to work on own initiative
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