Making 'IT' Logical
SUPPORT & FIX
Verelogic are proud to offer flexible options to customers who want to outsource support, call on extra help when required, or something in between. We are able to offer Full 360 Outsource, including 1st, 2nd and 3rd line support.
If you were looking for a more regular, scheduled work approach, we have a range of packages - from monthly maintenance to weekly patching.
We also know that things don't always go smoothly, and that sometimes you need a fix for your problems. That's why we are so proud to offer flexible options for customers that need our help when things stop going as they should.
Verelogic offer a range of 'Fix' solutions, including:
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Ad-hoc - as and when you need it
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Email and Application fixes
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Network problems
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Support Credits - These are only charged for the time you use
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Full, Complete outsource
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1st, 2nd and 3rd line support
Want to find out more about how we can support you?
Contact us now on info@verelogic.com
or call the team on 01793 513844
Customer Example - IT Services
SOLUTION
Customers ask them for support on products and systems they do not have specialisms in.
Verelogic now provide all short term resources when they are unable to assist themselves.
PROBLEM
Customer Example - Construction
SOLUTION
This company needed to decommission Notes but needed its historic data for regulatory purposes.
Verelogic hosted the environment, spun up on demand and accessed via browser.
PROBLEM
Customer Example - Global Accounting
SOLUTION
3rd party associate companies needed access to central systems via SSO.
Verelogic now assist the associate companies when they have problems, and charge via our flexi-points plan.
PROBLEM