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SUPPORT

Verelogic are proud to offer flexible options to customers who want to outsource support, call on extra help when required, or something in between.

We are able to offer Full 360 Outsource, including 1st, 2nd and 3rd line support.

If you were looking for a more regular, scheduled work approach, we have a range of packages - from monthly maintenance to weekly patching.

As well as the above, we can also an 'as and when needed' support package also, which can work on a defined, Ad Hoc basis. We have two different Ad Hoc options:

  • Personnel - Short-term, temporary help from 1 day onwards.

  • Technical - 1st and 3rd Support.

Want to find out more about how we can Support with you?

Contact us now on info@verelogic.com

or call the team on 01793 513844

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Data Cloud

Customer Example - IT Services 

SOLUTION

Customers ask them for support on products and systems they do not have specialisms in.

Verelogic now provide all short term resources when they are unable to assist themselves.

PROBLEM

Construction Workers

Customer Example - Construction

SOLUTION

This company needed to decommission Notes but needed its historic data for regulatory purposes.

Verelogic hosted the environment, spun up on demand and accessed via browser.

PROBLEM

Accountant

Customer Example - Global Accounting

SOLUTION

3rd party associate companies needed access to central systems via SSO.

Verelogic now assist the associate companies when they have problems, and charge via our flexi-points plan.

PROBLEM