SUPPORT & FIX
Verelogic are proud to offer flexible options to customers who want to outsource support, call on extra help when required, or something in between. We are able to offer Full 360 Outsource, including 1st, 2nd and 3rd line support.
If you were looking for a more regular, scheduled work approach, we have a range of packages - from monthly maintenance to weekly patching.
We also know that things don't always go smoothly, and that sometimes you need a fix for your problems. That's why we are so proud to offer flexible options for customers that need our help when things stop going as they should.
Verelogic offer a range of 'Fix' solutions, including:
Ad-hoc - as and when you need it
Email and Application fixes
Support Credits - These are only charged for the time you use
Full, Complete outsource
1st, 2nd and 3rd line support
Want to find out more about how we can support you?
Contact us now on firstname.lastname@example.org
or call the team on 01793 513844
Customer Example - IT Services
Customers ask them for support on products and systems they do not have specialisms in.
Verelogic now provide all short term resources when they are unable to assist themselves.
Customer Example - Construction
This company needed to decommission Notes but needed its historic data for regulatory purposes.
Verelogic hosted the environment, spun up on demand and accessed via browser.
Customer Example - Global Accounting
3rd party associate companies needed access to central systems via SSO.
Verelogic now assist the associate companies when they have problems, and charge via our flexi-points plan.