Business Process Improvement Analyst

Based in London/Bath
Salary up to £40k per annum

Key Responsibilities:

Assist in the role out of an upgraded Enterprise Resourcing Platform into the business. Duties may include:

  • Liaise with key stakeholder in the business, responding to concerns and working to resolve issues

  • System testing to ensure the solution meets business requirements

  • Work with the Business to developing Business Rules and translate into system processes

  • Preparation of user training material and process flow diagrams

  • Onboarding and training of a champion network to support the roll out

    Assist with driving forward new reporting requirements into the Business. Duties to include:

  • Manage a stakeholder network to get buy-in

  • Collate feedback to formulate business requirements

  • Work with the business to specify reporting requirements, understanding the need and desired


  • Work with the business intelligence team to develop a technical specification

  • Co-ordinate UAT and manage feedback

  • Support with the communication and training, ensuring awareness and adoption

  • Support with Managing the enhancement pipeline

    Work with key Business stakeholders on other improvement initiatives in the technology and governance space. This will involve.

  • Manage a pipeline of improvement initiatives

  • Managing Stakeholder Expectation

  • Working with the Business to prioritise and focus on key business initiatives

  • Manage the capture of issues and requirements

  • Work with the IT infrastructure & Business Systems team to formulate technical solutions that

    meet business needs

  • Communicate and ratify with the business proposed solutions

  • Assist with Testing/UAT and obtain sign-off from key stakeholders

  • Assist in managing the role out to the Business ensuring clear communication and training is in place

Experience and Qualifications:

Key Skills

We are looking for an individual with excellent communication and Project Management Skills. Someone with a background or understanding of working in a consultancy environment for the built environment is desirable but not essential. Other key skills.

  • Be able to interrogate and analyse data

  • Capable of distilling complex processes with the audience in mind

  • Be able to problem solve

  • Capable of pulling together a process flow highlighting key steps and dependencies

  • Outstanding Communication and stakeholder management skills with a high level of influencing skill.

  • Good computer and IT skills including Word and Excel and PowerBI (desirable) and an ability to uptake and assess new systems.

  • A minimum of 5 years’ Experience in Managing or Assisting in the running of Projects and/or Initiatives Desirable Skills but not essential

  • A understanding of how Project Finances are managed desirable but not essential

  • A understanding of data architecture is desirable but not essential

  • Previously experience in using Teams and SharePoint desirable but not essential

  • Knowledge of Enterprise Resourcing Platforms (ERP) very desirable but not essential

  • Qualifications

  • Relevant degree desirable. Good secondary and/or tertiary education: A levels or equivalent.


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