Our client is looking for an enthusiastic and motivated ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a large Multi-Academy Trust in Reading.

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The successful candidate will join the onsite tech team and report into the Trust IT Manager, you will be responsible for maintaining all IT hardware and services across the school sites as well as helping the school improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions.

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You facilitate communication between your schools and our client keeping them up to date with what services you can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office365.

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You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman’s terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. 

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The ideal candidate will ideally have at least 2 years’ experience in working in a previous ICT Technician role, preferably in the education sector although not essential.

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Responsibilities include: 

• Resolve and manage any technical issues that impacts the running of the school’s function by providing robust technical solutions 

• Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.

• Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware)

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The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. 

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In return, we are offering a salary of between £24,000 - £30,000 negotiable for the right person. Benefits include pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.