Due to our client's growth, they are now looking to recruit a Helpdesk Engineer to join our team. The engineer will primarily be responsible for 2nd line technical support and will be required to visit client premises to provide on-site support when required.

​

Essential: 

• Detailed knowledge of Microsoft Windows Desktop and Server

• Experience of supporting Microsoft 365

• Networking knowledge and experience

• Full clean UK driving licence (for manual vehicle)

• Candidate must pass DBS check

 

Nice to have: 

• Microsoft Professional Certification

• Experience of deploying and managing Azure solutions

• WatchGuard certification and experience

• Experience of ConnectWise

• Experience supporting Apple Macs

• Create and manage scripts using PowerShell and Automate RMM tool

• Management of hosted services for Web, Email and SQL databases

 

Personal Attributes: 

• Good team player

• Passionate about IT

• Positive and enthusiastic

• Willingness to continuously learn and progress

• Can communicate confidently

• Professional and dependable

• Able to work well under pressure and multi-task

 

Benefits:

• Fun working environment and culture

• Flexi-Fridays - remote working on Fridays

• 22 days per year holiday (plus bank holidays)

• Pension after 3 months

• Free lunch & snacks provided everyday with fortnightly team takeouts

• Quarterly company paid events

• Paid training & examinations

• Fast career advancement with clearly-defined progression paths

• LinkedIn Learning account

• Perkbox employee benefits programme

• Free parking on-site