A growing, well-established Fire & Security provider in Cambridgeshire is looking for an experienced Fire & Security Service Engineer to join their expanding service team. This is a great opportunity to work with a respected independent business supporting a wide range of commercial, industrial, education and healthcare clients.

You’ll be responsible for servicing, maintaining and fault-finding across a variety of fire alarm, security, emergency lighting and DDA systems, delivering high-quality work while providing an excellent customer experience.

Key Responsibilities

• Service and maintain fire alarm systems (addressable and non-addressable).

• Service and maintain security alarm systems.

• Service and maintain emergency lighting and DDA-compliant systems.

• Attend and resolve fire and security system fault calls.

• Complete maintenance reports, site surveys and all associated documentation.

• Participate in overtime and weekend work as required.

• Take part in the on-call rota.

• Maintain van stock and condition reports.

• Assist other departments when needed.

• Escalate major system failures or site issues promptly to management.

• Ensure work areas are left clean and tidy.

• Deliver a high standard of customer service and maintain strong client relationships.

• Ensure all paperwork is completed accurately and in line with ISO procedures.

Additional duties may be assigned as the business continues to grow.

Skills & Experience

• Strong technical knowledge of fire and security system servicing, maintenance and installation.

• Commissioning experience preferred but not essential (FIA Units 1, 2/3 and 6 advantageous).

• Experience with:

  • Fire systems: Kentec, Advanced, Morley (Ziton & Gent beneficial)

  • Intruder systems: Texecom, Galaxy (Grade 2 & 3)

  • Access control: Paxton, Controlsoft/HID

  • CCTV: Dahua & Hikvision

  • DDA systems: Baldwin Boxall, C-TEC

• Strong fault-finding and diagnostic abilities.

• Ability to complete accurate reports and documentation.

• Good understanding of electrical/installation principles.

• IT-literate (Word, Excel, Outlook).

• Excellent verbal, written and numerical communication skills.

• Organised, proactive and professional with a strong attention to detail.

• Able to work independently or as part of a team.

• Positive attitude, strong work ethic and a commitment to excellent customer service.

Capabilities

• Logical and effective fault-finding approach.

• Ability to interpret technical drawings and specifications.

• Strong time management and organisational skills.

• Flexible, proactive and able to work under pressure.

• Professional, courteous and customer focused.

• Willingness to go the extra mile to meet client needs.

Apply Now

If you have proven experience in the Fire & Security industry, enjoy working autonomously and want to join a respected independent business, please send your CV to ametcalfe@verelogic.com