What are Flexi-Support Points?
Verelogic FlexiSupport offers a streamlined and cost-effective approach to access a wide range of IT support services.
Designed with flexibility in mind, FlexiSupport enables you to purchase prepaid resource packs of points that can be redeemed for specific services at your convenience. You get access to our expert team of consultants via support call for assistance from as little as 1 hour and you can also use the points to fund development, infrastructure projects and enhancements.
How Flexi-Support Points Work:
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Each of our services is assigned a corresponding number of points, allowing you to utilise various technical expertise on an as-needed basis.
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Whether it’s a support queries, project assistance, or ad hoc resource needs, FlexiSupport allows you to manage your support requirements with minimal administrative overhead.
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For organisations seeking added assurance, FlexiSupport can be paired with a fixed-price Service Level Agreement (SLA). This upgrade provides guaranteed response times while maintaining the flexibility of only paying for the services you use.
Points Packages
We have three tiers of Resource Packs available, offering increasing value: the more points you purchase, the lower the cost per point.
100 Points*
250 Points
500 Points
*minimum purchase
Number of points charged per hour/day:
Software Support (Per Hour or Part-Hour)
3 POINTS
Consultancy/Development/
Support (Per Day)
20 POINTS
Let’s Support You
Ready to transform your business? Get in touch with us today, and let’s explore how we can help you succeed.